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Ferndale, Randburg 

Delivery Available

  • Whatsapp
  • Facebook
  • Instagram
  • Data Collection:
    We collect personal data (name, contact details, payment info) for order fulfillment and marketing.

     

    Usage:
    Data is used to process orders, improve services, and send updates.

     

    Third-Party Sharing:
    Information may be shared with delivery partners and payment processors.

     

    User Rights:
    Customers can opt out of marketing communications and request data deletion.

  • General Information:
    By purchasing from Ha'Anna Pantry, customers agree to these terms.

    Orders & Payments:
    Orders are processed upon payment confirmation.
    Custom orders require upfront payment.

    Delivery & Pickup:
    Delivery is via third-party services or arranged pickup.
    Ensure accurate delivery information; incorrect details may result in delays or additional charges.

    Liability:
    Ha'Anna Pantry is not liable for third-party delays or mishandling.

  • Eligibility:
    Returns/exchanges are offered for incorrect or substandard products.

    Procedure:
    Notify Ha'Anna Pantry within 24 hours of delivery.
    Returns are not accepted for perishable or custom orders unless an error is proven.

  • Non-Tangible Items:
    Digital products like gift cards are non-refundable once issued.

    Usage Rights:
    Digital products are single-use and non-transferable.

  • Order Confirmation:
    Custom orders are agreed upon on a case-by-case basis.
    A day’s notice is required.


    Costs:
    Additional fees may apply for customization.


    Delivery:
    Fulfilled within 24 hours of scheduled delivery/pickup time.

Christmas Pine Tree
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